Disputes Management
Review, investigate, and resolve member issues across the platform.
Total Open
12+2 today
Avg. Resolution
4.2hTop 5% speed
High Severity
3Requires action
| Booking ID | User | Issue Description | Status | |||
|---|---|---|---|---|---|---|
| #BK-8821 | AR Alex Rivers | Item arrived with heavy surface damage and cracks on the outer casing. | Oct 12, 2023 | Under Review | ||
| #BK-9012 | JS Jordan Smith | Late return dispute. User claims item was dropped off on time at partner point. | Oct 11, 2023 | Open | ||
| #BK-7743 | CV Casey V. | Incomplete set. Missing secondary charging cables and original manual. | Oct 10, 2023 | Escalated | ||
| #BK-8550 | ML Morgan Lee | Wrong item delivered. Expected Premium Camera Kit, received Basic Lens Set. | Oct 09, 2023 | Open |
0 of 4 row(s) selected.